Careers at Blueway

What you'll do

Coordinate paid-media campaign planning, staff allocation, campaign QA, budget governance, provider execution and evidence reporting within BLUDA.

What we're looking for

Experience leading paid-media teams, campaign operations, analytics, platform policy and approval controls. HR must verify role criteria.

Qualification

Matric / Grade 12 / National Senior Certificate

What you'll do

Receive, categorise and track customer concerns against one reference. Diagnose digital-service briefs, project onboarding, deliverable access and technical issues. Explain solutions patiently and maintain concise case notes. Escalate security, payment, account and technical faults to authorised specialists. Validate resolution and document repeat issues for product improvement.

What we're looking for

Hands-on troubleshooting, customer communication, ticket handling and careful documentation. Familiarity with web applications, mobile browsers and account-support workflows. Ability to protect customer data, distinguish verified outcomes from pending states and work across team queues.

Qualification

IT, service-desk or customer-support training, or equivalent hands-on capability.

Experience

1+ year in technical or customer support preferred. Relevant practical capability considered.

What you'll do

Develop and qualify leads through approved channels. Explain digital marketing, web and business service offerings matched to client needs clearly and without misleading promises. Maintain accurate CRM records and agreed sales activity. Support customer onboarding and hand off service concerns to the correct operations team. Respect customer privacy and applicable sales rules.

What we're looking for

Confident written and spoken communication, listening and consultative selling, digital literacy, reliable follow-through and responsible handling of customer information. Prior sales or business-development work is advantageous, but demonstrable aptitude is considered.

Qualification

Grade 12 or equivalent preferred. Relevant practical sales experience considered.

Experience

Entry level to 2+ years. Training and demonstrated aptitude considered.

What you'll do

Own the department roadmap, priorities and service standards. Coordinate product, sales, technology and support teams. Oversee digital service delivery, client briefs, website and marketing projects and quality assurance. Review reporting, customer feedback, compliance and escalations. Coach staff, track measurable outcomes and improve customer journeys.

What we're looking for

Evidence of team leadership or product/service ownership, clear planning, commercial judgment, accurate reporting and stakeholder communication. Practical understanding of the relevant digital-services environment. Strong ethical, privacy and customer-service standards.

Qualification

Relevant tertiary qualification or equivalent demonstrable professional experience.

Experience

3+ years in a related field. Leadership experience preferred.

What you'll do

Receive, categorise and track customer concerns against one reference. Diagnose case submissions, status, document access and routing to authorised legal professionals. Explain solutions patiently and maintain concise case notes. Escalate security, payment, account and technical faults to authorised specialists. Validate resolution and document repeat issues for product improvement.

What we're looking for

Hands-on troubleshooting, customer communication, ticket handling and careful documentation. Familiarity with web applications, mobile browsers and account-support workflows. Ability to protect customer data, distinguish verified outcomes from pending states and work across team queues.

Qualification

IT, service-desk or customer-support training, or equivalent hands-on capability.

Experience

1+ year in technical or customer support preferred. Relevant practical capability considered.

What you'll do

Develop and qualify leads through approved channels. Explain Legix legal-service intake and appropriate provider connections without giving legal advice clearly and without misleading promises. Maintain accurate CRM records and agreed sales activity. Support customer onboarding and hand off service concerns to the correct operations team. Respect customer privacy and applicable sales rules.

What we're looking for

Confident written and spoken communication, listening and consultative selling, digital literacy, reliable follow-through and responsible handling of customer information. Prior sales or business-development work is advantageous, but demonstrable aptitude is considered.

Qualification

Grade 12 or equivalent preferred. Relevant practical sales experience considered.

Experience

Entry level to 2+ years. Training and demonstrated aptitude considered.

What you'll do

Own the department roadmap, priorities and service standards. Coordinate product, sales, technology and support teams. Oversee legal-service intake, case routing, provider coordination and service-quality oversight. Review reporting, customer feedback, compliance and escalations. Coach staff, track measurable outcomes and improve customer journeys.

What we're looking for

Evidence of team leadership or product/service ownership, clear planning, commercial judgment, accurate reporting and stakeholder communication. Practical understanding of the relevant digital-services environment. Strong ethical, privacy and customer-service standards.

Qualification

Relevant tertiary qualification or equivalent demonstrable professional experience.

Experience

3+ years in a related field. Leadership experience preferred.

What you'll do

Receive, categorise and track customer concerns against one reference. Diagnose Blue Zone registration, access, programme navigation and account concerns. Explain solutions patiently and maintain concise case notes. Escalate security, payment, account and technical faults to authorised specialists. Validate resolution and document repeat issues for product improvement.

What we're looking for

Hands-on troubleshooting, customer communication, ticket handling and careful documentation. Familiarity with web applications, mobile browsers and account-support workflows. Ability to protect customer data, distinguish verified outcomes from pending states and work across team queues.

Qualification

IT, service-desk or customer-support training, or equivalent hands-on capability.

Experience

1+ year in technical or customer support preferred. Relevant practical capability considered.

What you'll do

Develop and qualify leads through approved channels. Explain Blue Zone programmes, access options and benefits accurately represented clearly and without misleading promises. Maintain accurate CRM records and agreed sales activity. Support customer onboarding and hand off service concerns to the correct operations team. Respect customer privacy and applicable sales rules.

What we're looking for

Confident written and spoken communication, listening and consultative selling, digital literacy, reliable follow-through and responsible handling of customer information. Prior sales or business-development work is advantageous, but demonstrable aptitude is considered.

Qualification

Grade 12 or equivalent preferred. Relevant practical sales experience considered.

Experience

Entry level to 2+ years. Training and demonstrated aptitude considered.

What you'll do

Own the department roadmap, priorities and service standards. Coordinate product, sales, technology and support teams. Oversee Blue Zone programme operations, membership journeys, service access and support. Review reporting, customer feedback, compliance and escalations. Coach staff, track measurable outcomes and improve customer journeys.

What we're looking for

Evidence of team leadership or product/service ownership, clear planning, commercial judgment, accurate reporting and stakeholder communication. Practical understanding of the relevant digital-services environment. Strong ethical, privacy and customer-service standards.

Qualification

Relevant tertiary qualification or equivalent demonstrable professional experience.

Experience

3+ years in a related field. Leadership experience preferred.

What you'll do

Receive, categorise and track customer concerns against one reference. Diagnose assessments, onboarding, recommendation screens and account access. Explain solutions patiently and maintain concise case notes. Escalate security, payment, account and technical faults to authorised specialists. Validate resolution and document repeat issues for product improvement.

What we're looking for

Hands-on troubleshooting, customer communication, ticket handling and careful documentation. Familiarity with web applications, mobile browsers and account-support workflows. Ability to protect customer data, distinguish verified outcomes from pending states and work across team queues.

Qualification

IT, service-desk or customer-support training, or equivalent hands-on capability.

Experience

1+ year in technical or customer support preferred. Relevant practical capability considered.

What you'll do

Develop and qualify leads through approved channels. Explain Income AI access and digital income learning pathways without income guarantees clearly and without misleading promises. Maintain accurate CRM records and agreed sales activity. Support customer onboarding and hand off service concerns to the correct operations team. Respect customer privacy and applicable sales rules.

What we're looking for

Confident written and spoken communication, listening and consultative selling, digital literacy, reliable follow-through and responsible handling of customer information. Prior sales or business-development work is advantageous, but demonstrable aptitude is considered.

Qualification

Grade 12 or equivalent preferred. Relevant practical sales experience considered.

Experience

Entry level to 2+ years. Training and demonstrated aptitude considered.

What you'll do

Own the department roadmap, priorities and service standards. Coordinate product, sales, technology and support teams. Oversee income-route discovery, user assessment, recommendations and responsible guidance. Review reporting, customer feedback, compliance and escalations. Coach staff, track measurable outcomes and improve customer journeys.

What we're looking for

Evidence of team leadership or product/service ownership, clear planning, commercial judgment, accurate reporting and stakeholder communication. Practical understanding of the relevant digital-services environment. Strong ethical, privacy and customer-service standards.

Qualification

Relevant tertiary qualification or equivalent demonstrable professional experience.

Experience

3+ years in a related field. Leadership experience preferred.

What you'll do

Receive, categorise and track customer concerns against one reference. Diagnose campaign submissions, accounts, scheduling, reporting and delivery questions. Explain solutions patiently and maintain concise case notes. Escalate security, payment, account and technical faults to authorised specialists. Validate resolution and document repeat issues for product improvement.

What we're looking for

Hands-on troubleshooting, customer communication, ticket handling and careful documentation. Familiarity with web applications, mobile browsers and account-support workflows. Ability to protect customer data, distinguish verified outcomes from pending states and work across team queues.

Qualification

IT, service-desk or customer-support training, or equivalent hands-on capability.

Experience

1+ year in technical or customer support preferred. Relevant practical capability considered.

What you'll do

Develop and qualify leads through approved channels. Explain digital advertising campaigns and appropriate marketing placements clearly and without misleading promises. Maintain accurate CRM records and agreed sales activity. Support customer onboarding and hand off service concerns to the correct operations team. Respect customer privacy and applicable sales rules.

What we're looking for

Confident written and spoken communication, listening and consultative selling, digital literacy, reliable follow-through and responsible handling of customer information. Prior sales or business-development work is advantageous, but demonstrable aptitude is considered.

Qualification

Grade 12 or equivalent preferred. Relevant practical sales experience considered.

Experience

Entry level to 2+ years. Training and demonstrated aptitude considered.

What you'll do

Own the department roadmap, priorities and service standards. Coordinate product, sales, technology and support teams. Oversee campaign products, client briefs, advertising delivery and transparent reporting. Review reporting, customer feedback, compliance and escalations. Coach staff, track measurable outcomes and improve customer journeys.

What we're looking for

Evidence of team leadership or product/service ownership, clear planning, commercial judgment, accurate reporting and stakeholder communication. Practical understanding of the relevant digital-services environment. Strong ethical, privacy and customer-service standards.

Qualification

Relevant tertiary qualification or equivalent demonstrable professional experience.

Experience

3+ years in a related field. Leadership experience preferred.